• TA / Recruiting Ops

    Optimization

    TA / Recruiting Ops Consulting

  • Independent HR / People Systems and

    TA Leadership & Ops Consulting

    ZWD provides independent Human Resources / People Systems and Talent Acquisition Leadership & Operations Consulting.

     

    ZWD customer projects:

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    BioMarin

    Implementation. Migration. Oracle Integration. Training.

    As the ATS and recruiting operations expert, migrate from Taleo, implement new ATS and onboarding module, integrate with Oracle EBS and HCM, and deliver extensive custom training.

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    Glu Mobile

    Realigned TA Team. ATS Re-configuration. Workday Integration.

    Realigned the North American talent acquisition team. Reconfigurated the global ATS. Led projects to integrate it with Workday and Okta, in partnership with a systems integrator.

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    Zendesk

    Advise Head of TA. Recruiting Dashboard. ATS Re-configuration and Training.

    Developed reports using BI analytics. Partnered with IT data warehouse team to develop robust reports using GoodData. Implemented the offer request, approval, and letter generation process for global utilization. Consulted on the employee referral program and headcount tracking with FP&A. Assessed recruitment technology vendors.

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    Bill.com

    Re-configuration. Field Mapping. Training.

    Configured ATS to support best practices for scalability, including advanced field mapping. Delivered custom ATS training to the talent acquisition team.

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    AppDynamics

    Reports Development. Training.

    Developed custom analytics reports. Delivered in-depth training to the ATS systems analyst.

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    OpenTable

    Recruiting Metrics. Custom Reports Development.

    Advised on key recruiting metrics. Developed custom reports, including candidate pipelines, recruiter productivity, source tracking, and time to hire.

    Cloudera website

    Cloudera

    Re-implementation. New UI migration. Training. Support.

    Streamlined configuration for re-implementation, including a migration to the ATS's newer UI. Delivered in-depth training to the recruiting team and hiring managers.

    Jobvite Summit presentation slides summarizing the project

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    Zynga

    Re-configuration. Workflows redesign. Data cleanup. 

    Revamped various workflows for professional and university recruiting. Re-implemented processes for global utilization. Extensive cleanup of requisition and candidate data. Developed custom reports. Troubleshot data integrations with Workday and LinkedIn.

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    RingCentral

    Advise Head of Global TA. Implement ATS. Employee Referrals.

    Mentored head of global TA. Lead the ATS implementation, including coordination with overseas corporate website development team. Delivered extensive ATS training sessions to the recruiting team, hiring managers, and all U.S. employees. Designed employee referrals program overhaul.

    Fitbit website

    Fitbit

    Implementation. Reports Development. Training.

    Configured ATS during Fitbit's implementation. Developed custom reports. Delivered ATS training to the head of recruiting, hiring managers and all employees.

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    Jackson Family Wines

    Implementation. Approvals. Training.

    Configured highly complex, automated approval chains to align with its globally dispersed organization. Delivered ATS training to the recruiting team and hiring managers nationwide.

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    Mason Wong

    Mason recently led HR / People Systems and TA Ops teams for a prominent tech employer headquartered in San Francisco for over 5 years, with a portfolio of 20+ SaaS applications, including talent acquisition, learning management, engagement surveys, and service management.

     

    Since 2000, Mason has been a hands-on system administrator of multiple ATS platforms, particularly Greenhouse, as well as Jobvite, Lever, Hire.com, BrassRing, Newton, Taleo Business Edition, and Webhire. Experienced with implementation, integrations, reconfigurations, and training. Mason has presented at ATS conferences, worked on an ATS vendor's implementation team, and professionally advised multiple product teams.

     

    For over 20 years, Mason led technical recruiting teams throughout San Francisco and Silicon Valley, including serving as the head of global recruiting for many tech firms.

     

    Mason earned his bachelor's degree in mathematics from the University of California at Berkeley.

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